Refund Policy

This Refund Policy explains how refunds may be handled for ElevenGram apps, subscriptions, digital products or in-app purchases.

Google Play Purchases

If you purchased an app, subscription or in-app item through Google Play, refund requests are usually handled by Google Play according to Google Play’s refund policies.

Eligibility

Refund eligibility may depend on the purchase type, timing, usage, technical issue and platform rules.

Non-Refundable Items

• Consumed digital items
• Expired subscriptions
• Purchases made by mistake after continued usage
• Items restricted by Google Play or third-party platform policies

Technical Issues

If you face a technical issue, contact us first at info@elevengram.com. We will try to help resolve the issue.

How to Request Support

Please include your app name, purchase details, device model and issue description when contacting us.

Contact

For refund-related support, email info@elevengram.com.